Full Job Description

In 2025, Outcomes First Group was officially certified as a Great Place to Work for the sixth consecutive year.

Group Internal Communications Manager

Location: London or Manchester
Salary: £45,000–£55,000 per annum (depending on location)
Contract: 6–12-month fixed-term contract
UK applicants only | No sponsorship available

About Us

Outcomes First Group is the UK's largest independent provider of specialist education and care. We deliver personalised, research-led support that helps every child thrive.

As we continue to grow internationally, our Group functions play a vital role in shaping our strategy, culture and the way we connect our people across different regions.

About the Role

We're looking for an experienced Group Internal Communications Manager to help shape how we communicate, connect and engage with more than 7,000 colleagues across our growing international organisation.

This is an exciting opportunity to work closely with our CEO, Executive team and regional communications leads, delivering engaging communications that bring our 2030 strategy, organisational priorities and culture to life.

You'll take ownership of forward communications planning, develop compelling content for diverse audiences and lead communications activity across key Group initiatives.

We're looking for someone who can think strategically but is equally comfortable rolling up their sleeves, whether that's developing an enterprise-wide communications plan, drafting a CEO announcement or creating content for colleagues working across our schools and services.

Working in a fast-paced, evolving environment, you'll have the opportunity to make a real impact on how our people understand, connect with and contribute to our future.

Key Responsibilities

• Plan and deliver internal communications strategies, campaigns and content aligned with Group priorities and our 2030 strategy.

• Develop high-quality communications for the CEO and Executive team, including leadership updates, newsletters, presentations and organisational announcements.

• Own and manage the Group internal communications calendar, ensuring coordinated and consistent messaging.

• Partner with senior stakeholders, subject matter experts and regional communications teams to deliver effective communications across multiple territories.

• Support the development and management of internal communications channels, monitoring engagement and effectiveness.

• Create engaging, accessible content for diverse audiences, including distributed and deskless colleagues.

• Develop communications plans, messaging and supporting materials for organisation-wide initiatives, change programmes and leadership events.

What We're Looking For

Essential Experience

• Significant experience in internal communications, ideally within a complex, multi-territory or global organisation.

• Exceptional writing and copywriting skills, with the ability to adapt messaging and tone for different audiences.

• Experience developing communications for CEOs, Executive teams and senior leaders.

• Strong stakeholder management skills, with the credibility to influence and collaborate at senior leadership level.

• Experience delivering strategic communications campaigns, organisational change initiatives and managing internal communications channels.

• Experience communicating with geographically dispersed or deskless workforces.

• Ability to balance strategic planning with hands-on delivery, managing multiple priorities in a fast-paced environment.

Desirable Experience

• Relevant communications qualifications.

• Experience with communications measurement, engagement analysis and reporting.

• Familiarity with platforms such as SharePoint, Poppulo, Adobe or other internal communications tools.

• Experience supporting employer brand or EVP initiatives.

Benefits

• Life Assurance

• Pension scheme with flexible contribution options

• "Your Wellbeing Matters" – mental and physical health support

• Family Growth Support, including enhanced maternity and paternity leave

• Flexible benefits via Vista, including Cycle to Work, Electric Car Scheme, discounts, critical illness cover and more

We are committed to safeguarding and promoting the welfare of children and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS check.

We are an Equal Opportunities Employer.

We reserve the right to close the vacancy early if a high volume of suitable applications is received. Outcomes First Group is committed to a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. While we aim to keep applicants informed, we do not accept liability for any loss of earnings or costs incurred due to delays or changes in compliance processes. All stages are subject to safeguarding checks and statutory requirements, which may affect timescales.